What an hour I just spent!!!
At about 3:25ish Chuck (a resident) rushed into my office and yelled “I just burned my potatoes”, then all hell broke loose. The fire alarm starts blarring and strobe lights start strobbing. And people start milling around in the lobby. PEOPLE the fire alarm means you go outside……….. ARG! So I wait for the fire engine to show up and it doesn’t and it doesn’t. About 12 minutes of standing outside I go into my office to try to silence the alarm, wrong thing to do. I called the alarm people to find out why the fire trucks aren’t here yet, and I get transferred to someone else, and they hang up on me. CRAP!! So I call back and get transferred again and this gal asked me what kind of panel it is and to get that information I have to take the front panels off, and hold the phone. So I drop one of the panels and it sets off more alarms. CRAP, again. Then as I’m talking to her I figure out that I’m talking to the wrong alarm company. DOUBLE CRAP! I get out of that call and I call another company (ADT) and it is the right company, while I’m on that call, ADT calls me on the other line to tell me that they just got an alarm from here and are sending a truck. FINALLY !!!!
The firemen get here and asked me how come there is no alarm. I told them I silenced it and broke it all at the same time. He started to get angry with me about turning off the alarm, and I told him that I didn’t know I wasn’t supposed to do that. He then calmed down and told me the why’s of not turning off the alarm. I won’t ever do that again.
Last year I had the fire department come out and “educate” the residents on what to do when the alarms go off. GO OUTSIDE PEOPLE!!! 5 residents went outside, there are 66 residents. SERIOUSLY???? I guess it must be time to have another FIRE educational party.
So I have to have someone come out and check the fire panel because there was a time lapse of about 12 – 15 minutes or maybe even more before the fire trucks arrived, and no one is really much help.
I LOVE MY JOB! I LOVE MY JOB! I LOVE MY JOB!
